Together our world is facing an enormous challenge. Everyone is facing unexpected and unprecedented uncertainty. We’d like to share with you how Helinox USA is navigating these times (and the impact on our customers). 

Here at Helinox USA we’re following local and state shelter-in-place directives to help slow and minimize the spread of the coronavirus.

Our small Northern California Helinox USA team is, as required, working from home. Our Boise, Idaho-based distribution center is shipping orders and has the Center for Disease Control (CDC) protective measures in place to care for team members and customers.

At Helinox, our promise is to deliver comfort so you can be at home, anywhere – even in your own homes. Helinox is open for business.

We want to answer a few questions we’ve received:

• All online orders are being processed.

• We have a robust supply of chairs, tables, cots and accessories to ensure that when you go out—even now in a backyard or on an apartment balcony— you’ll do so in comfort.

• At the moment, our warranty and repair work is on-schedule (there could be future delays).

If you have further questions or any concerns, we want to hear from you. Reach us at cs.northamerica@helinox.com

Like you, we are outdoor enthusiasts who love to be outside (in comfort). We’re doing all we can to ensure our small business can continue to serve you through this uncertain time and into the future.

Thank you for your continued support. We will get through this, together.