We’re here to help — thank you for choosing Helinox. Wherever your adventures take you, we’re here to support the journey.

If you have a question about your gear, need assistance with a warranty claim or return, or simply want to get in touch, our team is ready to help. Please fill out the form below for all general inquiries, warranty claims, and dealer inquiries. Please note that the number of form steps will adjust based on your selections, and warranty claims will be processed in accordance with our warranty policy.

You can also reach us directly by email at cs.northamerica@helinox.com. We’re available Monday–Friday, 9am–4pm (PST).

Thank you again — we’re committed to ensuring your Helinox experience is smooth, reliable, and always adventure-ready.